Code with Felipe

Hi, I'm Felipe

Hi, I’m Felipe de Souza — a computer science student at Full Sail University, software engineer, and experienced multi-unit operations manager. I’m passionate about solving problems through technology, building smart solutions with clean, scalable code.

Over the past year, I’ve developed projects ranging from mobile apps to data-driven software, gaining experience with C++, Python, Kotlin, MySQL, Firebase, and more. My professional background as a district manager overseeing multiple Dunkin’ locations has also strengthened my leadership, project management, and agile teamwork skills.

My goal is to transition fully into software engineering, blending my technical expertise with real-world business insight to create impactful solutions.

My Projects

Explore my innovative projects in software development.

Coming Soon — check back soon to see featured apps, tools, and case studies showcasing my work in C++, Kotlin, Python, and more

Blog Entries

Certifications

• Professional Scrum Master (PSM I & II) from Scrum.org

• Professional Scrum Product Owner (PSPO I & II) from Scrum.org

• PMI Project Management Certification

• Certified SAFe 6 Agilist

• Microsoft Office Specialist

  • Word

  • Excel

  • PowerPoint

Experience

Multi-Unit Operations Manager

Dunkin' | Nov 2015 to Present

• Oversee operations for 7 locations, being in 5 different towns, managing 80+ team members, ensuring operational excellence and achieving sales goals.

• Provided leadership and training to staff, emphasizing continuous improvement and customer satisfaction.

Customer Service Representative

Computershare U.S. | Feb 2013 to April 2015

• Handled shareholder inquiries via phone, email, and written correspondence.

• Researched account and transaction information to resolve discrepancies.

• Aided shareholders in the market order sales of their shares or stock options.

IT Help Desk Co-Op

Canton Town Hall | Oct 2009 to May 2010

• Diagnosed and resolved computer and network issues across municipal departments (Fire, Police, Recreation, Town Hall, Library).

• Gained early hands-on experience in IT operations and troubleshooting.